Case

SoftwareOne’s Zyncc Workflow

Gathering data without losing time

Zyncc Workflow streamlines and secures data collection within the domain of software asset management by guiding end users step by step in providing exactly the data required for a specific software supplier and product, such as Oracle, IBM, or SAP. This includes license information, configuration details, or usage data, tailored to the requirements of the contract.

This allows Software Asset Managers to quickly and systematically collect the right information from the right administrators, giving SoftwareOne consultants more time to deliver substantive value within the Zyncc Platform.

The application was developed in collaboration with SoftwareOne and has become an integral part of the globally deployed Zyncc Platform.

About SoftwareOne

SoftwareOne (> 9,000 FTEs, revenue 1.1 billion) is a leading global provider of end-to-end software and cloud technology solutions. The company helps organizations procure, manage, optimize, and implement software and cloud strategies. With a presence in more than 90 countries and deep expertise in both license management and digital transformation, SoftwareOne supports customers in realizing maximum value from their IT investments.

The challenge

In complex areas such as software asset management, a large part of the work involves preparation. Consultants often spend more time collecting and analyzing data than advising clients on how they can avoid and/or save costs. That is a waste of their time, the budget, and the value they can deliver.

In addition, data collection in many organizations is carried out by many different employees, is error-prone, and difficult to control. Completed spreadsheets, separate emails, and different versions of questionnaires quickly lead to delays, frustration, loss of quality, and risks related to security and compliance.

The solution

Together with b.lay, now part of SoftwareOne, we developed Zyncc Workflow: a standardized, secure, and scalable solution for collecting data via questionnaires and assessments.

The software forms a central link in the broader Zyncc Platform, which is used worldwide within SoftwareOne to optimize software licenses and cloud subscriptions. It is no coincidence that Zyncc has already been mentioned in the Gartner Magic Quadrant for Software Asset Management Managed Services.

We have been working together on Zyncc Workflow since 2009. And we continue to grow with every release

Bram, lead developer at Leukeleu

What are the benefits?

Efficient data collection, less prone to errors

Zyncc Workflow replaces separate communications and spreadsheets with a single, clear, and controlled flow.

Consultants focus on analysis, not administration

Preparation takes less time and energy. This allows experts to focus on delivering value to the customer.

Secure and GDPR compliant

The entire chain meets high standards for privacy and information security – supported by our ISO 27001 certification.

Shared knowledge, more reusable

Thanks to central questionnaires, analysts, consultants, and project teams can use proven templates and shared expertise.

Key features

  • Templates and customised questionnaires: Build on existing formats or create your own questionnaires from scratch.
  • Version management and import/export: Manage versions, reuse existing questions and easily export the results.
  • User management and authentication: Via email or Single Sign-On, including invitations and access management.
  • Project monitoring and follow-up: Track progress and make adjustments where necessary, with automatic reminders and clear dashboards.
  • Support for large files: Even very large files are no problem – users can upload them securely and reliably via the portal.
  • Seamless integration with analysis tools: Share raw data directly with the Zyncc Analysis Engine and start analyzing.
  • Reporting and export: Generate reports in Excel, PowerBI, and other formats.

Developing together

Zyncc Workflow is built on open source technology and has been developed in close collaboration with users since its launch in 2009. Our team not only ensures stable technology and secure processes, but also smooth collaboration in which the wishes of consultants, analysts, and customers are truly central.

Result

A scalable application that sets the standard in data collection for software asset management. Proven in practice and ready for the future.

Curious about how we can improve your digital process?

Schedule an introductory meeting and discover what smart, secure workflows can deliver.